FAQ-Frequently Asked Questions About Our Skincare

What is homeostasis?

Homeostasis is the balanced, self-regulating state in which an organ functions properly on its own. Every organ in your body has one — a liver in homeostasis, a gut in homeostasis, a heart in homeostasis simply does its job well when its internal balance is intact. Your skin, the largest organ of all, is no different.

It isn't something we add to your skin from the outside. It's the skin's own natural working order — the state we help it return to and maintain.

This is the whole point, because a skin in homeostasis already does the things people spend years and shelves of products chasing. A balanced, functioning skin is even in tone, resilient, soft, and clear — not because anything was applied onto it, but because the organ is doing its job. So our goal is never to force a result. It's to remove what's throwing the skin out of balance and support what keeps it there.

What makes Earth to You different from conventional skincare?

Most skincare starts from the idea that something about your skin needs to be fixed, covered, or changed. Our starting point is the opposite.

Your skin is the largest organ in your body, and like every organ it works best when it is in homeostasis — balance. We are not in the business of creating beauty or altering your biology. We don't believe that's ours to do. Our entire approach is to support your skin's homeostasis — to give the organ what it needs to function the way it already knows how. When the balance is there, the beauty takes care of itself.

I'm new to Earth to You — where do I begin?

Start with the foundation: the Flow Daily Ritual. There are two, and you'll want both:

  • Flow Daily Ritual — Face
  • Flow Daily Ritual — Body

This is your morning-and-night base for returning your skin to homeostasis. Consistency is everything here. Applying morning and night, day after day, is how you rebalance sebum and support the microbiome — how you steadily bring your skin's balance and function back.

Begin with the Flow ritual and let it become second nature. Once that's your baseline, you add a seasonal layer on top (a few questions down).

How do I apply the Flow Daily Ritual to my face?

Follow the steps in order. This isn't a routine you can shortcut — each step sets up the next, and together they rebuild your skin's homeostasis.

  1. Massage with Raw Jojoba. Warm a generous amount between your hands and massage it into your face, really thoroughly. Raw Jojoba is the closest oil there is to human sebum, so this is how you signal your skin to rebalance and produce its own oil again. It also removes makeup, so this can double as your cleanse. (If you wear foundation or powder, please read our section on makeup — there's a reason we don't recommend it.)

  2. Wipe gently — but never squeaky clean. Wet our bamboo cloth with warm water and gently wipe away only the excess. Always leave a light residue of oil behind — especially in the beginning, leave quite a lot. Normal skin should never be left squeaky clean; your skin needs plenty of that oil to balance itself. Most conventional products strip your sebum away with cleansers; here you're doing the opposite, retraining your skin to make its own. Use only the bamboo cloth — no other towel. It's so thin, soft, and quick-drying that it won't drag or scratch your skin, and it's naturally antibacterial.

    Caring for your cloth: normally, just rinse it under warm water — no soap. The one exception is makeup: if you've used the cloth to take off makeup and it's stained, swap it for a fresh one and send the stained one to the wash. Use each cloth for about two days, hanging it to dry in the bathroom between uses, then switch to a fresh one every couple of days.

    (If you have rosacea, eczema, dermatitis, or extreme dryness, don't wipe with the wet cloth at all. Massage the oil in and leave all of it on — your skin needs a lot of it to rebalance. If any is dripping, just tap very lightly with the dry bamboo cloth to catch what would run, and leave the rest. See our dedicated Rosacea and Eczema sections below for the slower, gentler way to begin.)

  3. Spray Rose Mist on top. This hydrates your skin and begins building your microbiome. Our Rose Mist carries lactobacillus ferment — a microbe already found on healthy human skin, so you're simply reintroducing more of your own — and comes from a 117-year-old rose farm. Rose is also calming to your nervous system. Timing matters here: your skin can only hold water once it has proper sebum, which is why the mist comes after the oil, not before.

  4. Apply the Face Elixir. This is made from a variety of whole plants slowly infused in plant oils for months. Think of it as setting out a bowl of fresh food for your microbiome — a nourishing home for those good microbes to live and thrive in.

  5. Add your seasonal layer. Finish with a little Sun Elixir in the warmer months or Winter Solstice Balm in winter, just a touch on top.

Do all of this morning and night. The morning ritual prepares your skin for the day; the night ritual lets it recover from whatever the day brought — sun, wind, cold, a long walk. Think of it like meditating morning and evening: night recovery is what stops small daily imbalances from ever becoming chronic inflammation, pigmentation, or lasting damage.

How do I apply the Flow Daily Ritual to my body?

The body follows the same logic as the face, with a simpler structure.

  1. Apply Raw Jojoba to wet skin, straight after your shower. Be very generous, and cover the whole body. Raw Jojoba is the closest oil to human sebum, so this regulates and rebalances your body's oil the same way it does on your face. A note worth repeating: our Raw Jojoba really is raw. The jojoba sold on most shelves has had its colour and scent stripped out to suit cosmetic formulas — and that stripped version no longer resembles your skin's own oil. Ours keeps its natural richness, which is exactly what makes it work.

  2. Spray Rose Mist all over. Same as the face — hydration on top of balanced sebum, plus microbiome support.

  3. Add your seasonal layer. Finish with Sun Elixir — Body in the warmer months or Forest Balm in winter.

For the body you only need one application a day, before bed, on wet skin after your shower — that's the ideal moment. Never apply the Sun Elixir or Forest Balm straight onto bare skin: build the sebum first, then the hydration, then the balm or elixir. Step by step, always.

(You'll notice the face has two finishing products — the Face Elixir plus a seasonal layer — while the body has just one. That's deliberate. Facial skin is thinner and more delicate, so it gets an extra, more powerful layer of seasonal support. On the body, a single product — Sun Elixir or Forest Balm — both nourishes the microbiome and helps you adapt to the season, because these too are made from plants slowly infused over months.)

What are the seasonal layers, and why do I need them?

You are a living, breathing creature of this earth — so we don't ask your skin to hide from the seasons. We help it move with them. You live like a flower, like a tree: you take the mountain walk, you go to the beach, you feel the cold and the sun, and you enjoy all of it, because your skin is supported through each season.

On top of your Flow Daily Ritual, you add the layer that matches the season:

  • Sun / warmer months — layer the Sun Elixir (Face and Body) over your Flow ritual.
  • Winter / colder months — layer the Winter Solstice Balm (Face and Body) and the Forest Balm (Body) over your Flow ritual.

Applied consistently, morning and night, these seasonal layers help your skin adapt instead of react. You become more resilient to weather and environmental change, and your skin barrier grows stronger through it all.

My skin feels oily, or is even breaking out, since I started — is that normal?

Yes — and it's worth understanding why, so you don't give up right when it's working.

Most of us have never once let our skin produce its own sebum. Conventional skincare is built around removing it: a cleanser strips the oil away — treating your skin's own sebum as if it were dirt — and then a moisturizer is laid on top to replace what was just taken. But that moisturizer is only a coating, a film, much like a silicone hair product that makes hair look shiny while it's really just a layer sitting on the surface. People come to depend on that film. And underneath it, your skin has essentially forgotten how to make its own oil — so it stops.

What we're doing is the opposite: bringing that function back. So when you stop coating your skin and start signalling it to produce its own oil again, there's an adjustment period. In the beginning it can feel oily or "dirty," and some people see breakouts continue for a while. That's not the ritual failing — that's your skin re-learning.

How long depends on you. Some people feel amazing from the very first day — usually those without underlying conditions who haven't over-treated their skin. If you've used a lot of products or have long-standing skin issues, it can take a couple of months for your skin to settle and for your own sebum to come back online. The advice is simple: get used to a little oil on your skin, and keep going. Persistence is the whole point — because stripped sebum is where skin conditions and premature aging begin, and rebuilding it is how they fade.

If my skin is balanced, don't I still need a moisturiser?

This surprises people. When skin returns to homeostasis, one of the very first things it does is produce sebum — its own oil. That's the skin doing exactly what a healthy organ does: taking care of itself.

Sebum is your skin's built-in moisturiser, protective layer, and more. When your sebum is balanced, your skin is already doing the job a moisturiser is sold to do. Our aim is to support that natural sebum balance rather than override it — because a skin that makes its own oil well doesn't need to be topped up from a bottle.

Why is sebum so important?

Two reasons. First, as above, sebum is your skin's own moisture and protection. Second — and this is the part that's often missed — sebum is the home of your skin's microbiome.

Your skin hosts a living community of microorganisms, and that community can't thrive without a healthy sebum structure to live in. No balanced sebum, no healthy microbiome. So sebum balance isn't just about oiliness or dryness; it's the foundation the rest of your skin's health is built on.

What is the skin microbiome, and why can't I just wipe the bacteria away?

Your skin is covered by a microbiome — a diverse community of friendly bacteria and other microbes. Think of them as your skin's front-line soldiers.

Here's why they matter, step by step:

  • Your skin's core job as an organ is to detect what's around you — pollution, products, allergens, anything foreign — and protect you from it.
  • A healthy, diverse microbiome is what lets your skin do this quietly. The greater the variety of these microbes, the stronger and more capable your defence. They detect and deal with threats before you ever notice — you simply stay protected.
  • Wipe that community out, and your skin loses its early-warning system. It can no longer detect and manage threats on its own.
  • So when there's nothing standing guard, your skin escalates: it calls in your immune system. The immune system rushes to the skin's surface to handle what the microbiome should have handled — and that response is what you see and feel.

This is why you can't just "clean off" the bacteria and expect healthier skin. Those microbes aren't dirt. They're your defence.

So what are redness, rashes, itchiness, and pigmentation actually telling me?

They're your immune system talking.

When the microbiome can't do its job, your immune system steps in — and its work is visible. Rashes, inflammation, redness, itchiness, pigmentation: these are the signs of your immune system fighting at the surface because your first line of defence wasn't there. They are uncomfortable, and they're meant to be. They're a message.

We call these expressions of imbalance. They aren't the problem itself — they're the signal that your skin has lost its balance, its sebum, and its microbiome.

Then why shouldn't I just treat the symptom and make it go away?

Because suppressing the signal doesn't fix what caused it.

Think of the redness or itchiness like the check-engine light on your car. The light is annoying, sure. But if you just put a piece of tape over it, the light is gone and the engine is still broken. You haven't fixed anything — you've only hidden the warning. Suppress the symptom and you've done the same thing to your skin.

When you keep suppressing instead of rebalancing, the underlying imbalance is still there, still unaddressed. Over time that's how people end up with persistent skin conditions or skin that ages before its time. The discomfort was never the enemy — it was the message pointing you toward the real work: bringing your skin back into homeostasis, from the root cause.

Do that, and the expressions of imbalance — the acne, the rosacea, the eczema, the premature aging — begin to fade on their own. Not because we healed anything, but because a balanced organ has no imbalance left to express.

Why don't you recommend makeup — foundation, concealer, powder, blush, or anti-redness creams?

Because you can't rebuild your skin's function and cover it over at the same time. The two work against each other.

Everything you're doing with the Flow ritual is bringing function back to your skin. Foundation, concealer, powder, blush, and anti-redness creams are all made with preservatives and other chemicals — and when you spend eight hours a day with those sitting on top of skin that's trying to heal, you're sending it mixed signals. You heal in the morning and undo the benefit for the rest of the day. It's hard for your skin to find its balance when the message keeps changing.

We understand the real wish underneath this: you want even, glowing skin, and right now your skin may not be even. But that evenness is exactly what homeostasis produces on its own. That's the whole goal — to let the skin heal to the point where it creates an even tone by itself, with nothing on top. If you keep reaching for concealer through the transition, you interrupt the very process that would get you there. So the ask is patience and a little confidence: in the beginning, stay away from these products, and trust what your skin is doing.

There are also some concrete reasons beyond the mixed signals:

  • Makeup causes uneven pigmentation. Its particles settle unevenly across the face, and where they build up, they block light. When one part of your face receives light and another doesn't, your skin reads that as mixed light — and responds with mixed pigmentation. So the thing people use to hide uneven tone can quietly create it.
  • Every day of covered skin is a day of broken homeostasis. When balance is interrupted again and again, the imbalances keep coming, and you slow your own healing. You have to trust that homeostasis — not concealer — is what delivers an even skin tone.
  • Removing it does more harm. Taking makeup off means massaging and rubbing at your face, and all that friction is the opposite of what healing skin needs. And please don't reach for makeup remover — those are mostly water and preservatives. Better not to create the problem you'd then have to scrub away.

So our honest recommendation is to wait, resist, and be patient. In the meantime, be okay with whatever your skin looks like — the unevenness, the pigmentation, the redness. It isn't a flaw to cover; it's your skin mid-way through coming back to homeostasis and balance. Giving it that time is the kindest, most effective thing you can do.

But I don't feel confident without makeup. How do I get through the transition?

We hear this, and it's the most honest question of all. So let's sit with it for a moment.

Close your eyes. Think of someone you love — someone you love so much. What comes to mind first? It's their kindness. Their presence. The way they make you feel, the way they treat you. Now change their face in your mind. Does the person change? Does the feeling change? No. You love them just the same. Their face is simply where you met the person — it was never the reason.

And if that's true for the people you love, wouldn't it be true for you, too?

People are not in your life because of your face. You don't love anyone because of theirs. You love the ones who love you unconditionally, who show up for you in thick and thin, who make you feel whole. That has nothing to do with skin. A face is just a covering — a dress you happen to wear.

So when you reach for foundation, powder, concealer, blush, anti-redness cream — the things that cover the whole face — it's worth asking, gently: who is this for? (Lipstick, a little something for the eyes — that's play, that's fine. We mean the products that erase the face entirely.) Are you covering yourself for you, or for other people? Because the people worth having are not there for your face.

Maybe part of what you're feeling is the fear of being judged for your acne, your redness, your so-called imperfection — the sense that you have to look perfect. So let's be honest about that, too. Even if someone does judge you for it — even if that's true — understand what's really happening: that person is simply acting from a place of unawareness. You don't need to hate them; forgive them. Just don't let an unconscious judgment make your decisions for you. Don't hand it the power to break your homeostasis or to change how you care for your own health. And the people who truly matter aren't there for your face — they're there for how you make them feel, for your presence.

Real connection is never built on a glance at a face. It's built on the invisible thing between people: presence, daily kindness, the bond itself. Try it in reverse — notice the people you feel amazing around, and choose them for that, not for how they look. When you truly know you are not your face, you find you wouldn't put foundation on for anyone. And you certainly wouldn't do it to yourself — not when the alternative is your own health, your own healing, your skin coming home to itself.

Do you recommend exfoliation?

No — we don't recommend exfoliation in any shape or form. To understand why, it helps to see what your skin is actually doing.

Your skin is constantly renewing itself from the inside out. New cells are born in the deepest layer of the skin and slowly migrate upward over roughly a month, maturing as they rise. By the time they reach the surface, they've done their protective job and the skin naturally lets them go — shedding what it no longer needs, all on its own, all the time. Sitting on top of this is the acid mantle: a fine, slightly acidic film made of your sebum, sweat, and microbiome that shields the skin and keeps it in balance. This is a complete, self-regulating system that never stops working.

So when you scratch at the surface with an exfoliant, think about what you're really doing. Your skin is in the middle of rebuilding itself, and you're stepping in to say "I'll take charge now" — stripping away the very surface it's carefully creating and disturbing the acid mantle that protects it. You feel smoother for a moment, yes. But underneath, you've interrupted the system, and your skin has to start repairing all over again.

This is also why the brands that sell exfoliants so often sell you something to "calm" your skin right after — a soothing film to patch over the irritation the exfoliation caused. It's a cycle: disturb, then coat, then disturb again. We'd rather you never start it. And if your skin is peeling, please read that as a signal — not that you need to exfoliate, but that you're out of homeostasis.

The answer is the same as always: apply the Flow Ritual, be consistent, and let your skin do its own renewing. If you'd like to give it a little extra support, use our Herbal Detox Face Mask once a week. It contains plant enzymes that gently feed the microbiome and support your barrier as it rebuilds — real support for your skin's own process, rather than forcing it. Use the mask for extra support as your skin returns to homeostasis, but never exfoliate.

What do you recommend for oily, dry, or combination skin?

Here's something that reframes everything: there's really no such thing as a skin type. Oily, dry, and combination aren't fixed identities you were born with — they're all just the same thing wearing different faces: an imbalance in your sebum.

(A quick recap, in case this is the first section you've landed on: your skin naturally produces its own oil, sebum, to protect and moisturize itself. Conventional skincare strips that oil away, over and over. Your skin responds to being stripped in different ways — some skin overproduces and reads as "oily," some can't keep up and reads as "dry," some does both in different areas and reads as "combination." None of it is your true skin. It's your skin reacting to imbalance.)

So the recommendation is the same as it is for everyone — because the fix is the same. Start with the Flow Daily Ritual (Face and Body), applied consistently morning and night, and add your seasonal layer on top: Sun Elixir in summer and Winter Solstice Balm in winter for the face, and Sun Elixir — Body in summer and Forest Balm in winter for the body. As the Flow Ritual brings your sebum back into balance, the "type" simply dissolves. It can take some time to get there, but that's the whole point: keep going, and you end up with balanced skin rather than a label.

Rosacea — what do you recommend?

Rosacea is welcome here like any other skin. It's simply another expression of imbalance, and the whole idea stays the same: bring the skin back to homeostasis, and the first step is always sebum.

What's different with rosacea is how you get there. With rosacea, the skin barrier is significantly disrupted, so the skin has become over-reactive — it reads almost everything on the outside as a threat and responds with redness and inflammation. That's why the answer isn't to do more to the skin, but to do less, gently, and give the microbiome the calm, slow conditions it needs to rebuild. Two rules matter above all: never wipe your skin, and never use the bamboo cloth. Less stimulation, and go slow.

So you phase the ritual in over weeks, not days. There's no rush — the skin is already out of balance, so we ease it back:

  1. Weeks 1–2 (or longer): Raw Jojoba only. Apply Raw Jojoba, morning and night, and simply leave it on. Don't wipe it, don't use the cloth, don't do anything else. Just live like that and let your skin get used to producing its own sebum again. Stay completely away from makeup, anti-redness creams, everything.

  2. Next couple of weeks: add the Rose Mist. Once the Raw Jojoba alone feels settled, spray Rose Mist on top after applying the Raw Jojoba, then press a little more Raw Jojoba over it. Still no wiping, still no cloth. This begins gently building your microbiome on top of the sebum you've started to restore.

  3. A couple of weeks after that: the full ritual. When that feels comfortable, add the Face Elixir — so you're now doing Raw Jojoba, Rose Mist, and Face Elixir together. By now you've built the sebum and you're steadily building the microbiome. Keep a couple of weeks between each stage; because there's already an imbalance, slow and steady is the whole point.

Through all of it, be consistent morning and night, and be patient. Rosacea can take longer than other skin, and that's normal — so don't put a deadline on it. Just keep going, gently and consistently, and let the homeostasis balance return at its own pace.

(For proof it's possible: we've published Solvita's story — how her rosacea and redness improved on this approach. It's worth a read when you need encouragement.)

Please read this carefully: this is not a treatment for rosacea, and we cannot promise that your symptoms will disappear. We do not know your skin, your circumstances, or the severity of your condition. Only you know your starting point, so begin carefully and observe how your skin responds.

Our intention is not to treat rosacea, but to support the skin’s natural ability to return to homeostasis. As the skin becomes more balanced, the visible signs of imbalance may gradually begin to fade.

If you are under the care of a dermatologist or another healthcare professional, always follow their guidance.

Eczema — what do you recommend?

With eczema, the underlying picture is one of no sebum at all. Without that oil, the skin has no way to hold onto hydration — water simply escapes — so the skin becomes intensely dry and the barrier can't do its job. As with everything here, the goal isn't to treat the eczema; it's to bring the skin back to homeostasis. And the first step, again, is sebum.

Start slowly, and start with Raw Jojoba alone — nothing else at first. Eczema-prone skin is so thirsty that you'll want to use a lot of it, so get a large bottle. Apply it generously everywhere you're affected — face, body, wherever the eczema shows up — and simply see how your skin responds. Once that feels good, begin slowly adding the Rose Mist, and then the Face Elixir.

For the seasonal layer, thicker is better because it holds everything in place against so much dryness:

  • Face — you can use the Sun Elixir, but we recommend the Winter Solstice Balm, which is thicker.
  • Body — Raw Jojoba, Rose Mist, and the Forest Balm. You can use the Sun Elixir on the body too, but the Forest Balm holds moisture in better, which is what dry, eczema-prone skin needs.

A few important things. Eczema doesn't need the same extreme caution as rosacea — you don't have to phase things in quite as slowly. In one of our case studies (which we'll publish soon), the person didn't wait at all: his skin was so thirsty that he applied everything, and it welcomed it. So find your pace and go at it.

If you're using a prescribed eczema cream, please keep following your dermatologist's guidance. Don't stop it abruptly. That same customer was able to reduce his eczema cream slowly, slowly, over time, replacing it with the Flow Ritual — because the cream had really only been keeping his skin from cracking, and as his skin found its balance he needed less and less of it. If you want to reduce a cream, do it gradually and alongside your treatment, never all at once.

And to be clear about what's happening: we are not curing your eczema, and this isn't an eczema treatment. We're bringing your skin back to homeostasis and balance — and when that homeostasis balance returns, the expressions of that imbalance, eczema included, begin to fade on their own. That's what healing actually is. It's true for eczema, and it's true for anything else: bring the homeostasis balance back, and the symptoms of imbalance quietly disappear.

Please keep this in mind: this is not a treatment for eczema, and we cannot guarantee that your symptoms will disappear. Everyone’s skin and circumstances are different, and eczema can range from mild to severe. Because we do not know your individual starting point, begin carefully and pay close attention to how your skin responds.

The intention is to support your skin’s natural return to homeostasis and balance—not to provide medical treatment. If you are under the care of a dermatologist or another healthcare professional, continue to follow their guidance throughout.

Acne — what do you recommend?

Acne almost always begins with stripped sebum. When the skin's oil is removed again and again, the skin panics and overproduces to compensate — and that excess, now unbalanced, gets trapped in the pores. There it mixes with dirt and pollution, the pore stays blocked, and the result is inflammation. In other words, the squeaky-clean, oil-stripping approach most people use against acne is usually what created it. So spot-treating the blemish misses the point entirely — the real fix is the same one as always: bring your sebum back into balance.

This one asks for a real mindset shift, so let's say it plainly: a clean, squeaky-clean feeling is not the same as healthy. That very feeling is a big part of why you have acne. At first, our approach will feel counterintuitive — you have acne, and here we are putting oil on your skin, and it may feel dirty or wrong. It isn't. The stripping is what caused the problem; getting comfortable with your own oil is what solves it.

Start with Raw Jojoba, and massage it in really, really well. As with rosacea and eczema, you can ease in over a couple of weeks. You have two gentle options:

  • Go all in: massage the Raw Jojoba in and don't remove it at all — just tap your skin dry.
  • Or wipe very lightly with the wet bamboo cloth — but never down to dry or squeaky clean. Always leave a residue behind.

The whole aim of this first phase is to balance the oil and get used to having some on your skin. Acne means your sebum is out of balance — too much or too little — so let your body find its own steady level again. Once it does, build the ritual up as usual: Rose Mist, then Face Elixir.

Hold off on the seasonal layer at first. If you have a lot of acne, pigmentation, or pain, just apply the Flow Ritual to your face and let it do its work — the first goal is to rebalance the sebum and bring the microbiome back. Later, once the inflammation has calmed, the redness has settled, and the breakouts have eased, you can add the seasonal adaptation layer (Sun Elixir or Winter Solstice Balm). There's no need for it in the beginning.

Two more things, and they matter: don't squeeze or pop your breakouts, and don't cover them with makeup. Both work against your skin. In the early days it will feel oily, maybe even dirty — that's normal, and it passes. Just stick with it.

(Want to see where this leads? Look at Fiona's before and after on our words page — her skin transformed on the Flow Ritual alone. The same is possible for you. Keep going.)

One important note: this is not a treatment for acne, and we cannot promise that your symptoms will disappear. Everyone’s skin and circumstances are different, so begin at your own pace and pay close attention to how your skin responds.

Our intention is not to treat acne, but to support your skin’s natural return to homeostasis and balance. As balance is restored, the visible signs of imbalance may gradually begin to fade.

If you are under the care of a dermatologist or another healthcare professional, always continue to follow their guidance.

What do you recommend for menopausal skin?

First, the most important reframe: menopause is not a disease. It's a season of life — a natural hormonal shift. Nothing has gone wrong with you, and nothing needs fixing.

During this shift, your skin may change — often it becomes drier, thinner, or more reactive as your hormones settle into their new rhythm. That's a normal response to a natural transition, not a problem to treat. And here's the key: when your skin is supported in homeostasis from the outside, your body is far better equipped to adapt to this new season on its own.

Think of it the way you'd think of a stressful stretch of life — it doesn't call for becoming a different person, just for a little more care and attention. A bit more meditation, a bit more emotional regulation, a bit more consistency. Your skin is the same. You don't need a special "menopausal skincare." You need the same support as always, given consistently, so your skin has what it needs to move through the change gracefully: the Flow Daily Ritual, morning and night, plus your seasonal adaptation layer. That's it.

What do you recommend for my child's acne during puberty?

Just like menopause, puberty is not a disease — it's a natural hormonal shift, another season of life. So the worry that something is "wrong" with your child's skin isn't the right frame; their body is simply doing what it's meant to do.

Here's what's happening: during puberty, hormones cause the sebum glands to enlarge and the skin to produce more oil. That extra oil can mix with pollution, clog the pores, and turn into inflammation and acne. It's the same sebum story as adult acne, just driven by the hormonal surge of this stage.

The good news is that if you support the skin's homeostasis externally, your child's skin has a much better chance of moving through puberty without it wrecking their skin. When the sebum is balanced and the microbiome is healthy, the skin can handle these internal hormonal shifts — they pass through without leaving lasting damage. This is true for puberty and menopause alike: support the skin from the outside, and it can weather the changes coming from within.

Our recommendation is the same as for everyone, because we don't believe in a different product for every life stage: be consistent with the Flow Daily Ritual plus the seasonal adaptation layer. That's all your child's skin needs to get through this well.

What should I expect over time?

As your sebum rebalances and your microbiome recovers, your skin gets to do what a balanced organ does best: even tone, softness, resilience, clarity. The "expressions of imbalance" — acne, rosacea, eczema, and the like — tend to quiet down and fade.

We want to be honest about what's happening: we're not healing your skin. We're giving your skin the tools to return to homeostasis and balance, and a balanced organ simply has fewer symptoms to show. That's why the change feels less like a treatment and more like your skin coming back to itself.

The keys are simple and worth repeating: be consistent, morning and night, keep the Flow ritual as your base, and add the right seasonal layer on top. That's how you bring your skin back to homeostasis — and keep it there.

Are your products free from PFAS?

Yes. We do not intentionally use PFAS (per- and polyfluoroalkyl substances) in any of our formulations. Our products are made using whole-plant oils, botanicals, clays, waxes and hydrosols, with a philosophy centred on supporting the skin's natural homeostasis rather than relying on synthetic performance ingredients. Even our Rose Facial Mist is the byproduct of steam-distilling real rose petals, capturing the natural vitamins and essential micro-nutrients of the flower without additives like distilled water. It is the natural element of the plant itself plus 4% Lactobacillus Ferment to preserve the integrity of roses (free from GMO or industrial solvents.)

Are your essential oils suitable for those sensitive to strong fragrances?

The essential oils in our recipes are kept very low — always under 1.5% in total. They are not there to scent the product. That said, aroma matters. Smell reaches the brain's emotional centres faster than any other sense. When you breathe something actually natural in and pause, you signal to your body that it is safe — and it begins to move out of stress and toward repair. That is the entire reason we use essential oils while keeping the scent faint: not to please the nose, but to help you reach the one state in which skin can heal and return to balance, homeostasis.The oils are there to support something your homeostasis genuinely depends on.

Is your Sun Elixir range suitable as a sunscreen?

Sun Elixir Face and Body with Zinc versions are our original whole-plant oils with the addition of non-nano, uncoated Zinc Oxide to provide an extra mineral layer while your skin is returning to balance, homeostasis. 

It is not a sunscreen.

If you are looking for immediate, high-level sun protection, this product is not designed for that purpose. Instead, think of it like holding an umbrella while recovering from an injury. The umbrella is supportive, but it is not what makes you stronger. The long-term goal is always to restore skin homeostasis through supporting the skin barrier, microbiome and sebum production with the Flow Ritual. Sun Elixir with Zinc simply offers additional support during that journey.

Because we refuse to use synthetic dispersants that permanently suspend zinc particles, the Zinc Oxide naturally settles over time. Please shake well before every application to evenly disperse the mineral throughout the botanical oils.

Do I have to wash my hands before applying any facial products?

No. In fact we recommend you avoid this entirely where possible/if your hands are already visibly clean. Washing your hands leaves soap residue - another enemy of our skin’s natural microbiome that we’re trying to build. For health purposes, you obviously want to wash your hands after certain actions to ensure everything is sanitary (i.e. you’ve just used the toilet, handled raw food, or touched anything that could spread harmful microbes), However, it's better to feed the face with as much healthy bacteria as possible without unwanted chemical residues disturbing the microbiome and preventing your skin’s natural barriers from forming.

Do you offer free samples for stockists and events?

We currently do not offer free samples as part of our standard marketing outreach.
We carefully review all partnership inquiries on a case-by-case basis to ensure they align with our goals and Earth To You brand messaging. If you have a unique collaboration proposal in mind, please let us know how you envision working together (and what your audience reach and demographic is), and we would be happy to review it. Typically, we look to partner with brands who are able to teach and guide their customers on how best to use our products in terms of reaching homeostasis and balance.

Disclaimer

The information provided on this page is for general educational purposes only and is not medical advice. Earth To You products are cosmetics designed to support the skin and help keep it in good condition. They are not medicines and are not intended to diagnose, treat, cure or prevent acne, eczema, rosacea or any other medical condition.

References to balance or homeostasis describe our approach to supporting the skin; they are not a promise of a particular medical outcome. Every person’s skin is different, and individual results may vary. Introduce products carefully, follow the instructions provided and discontinue use if irritation occurs.

If you have a diagnosed skin condition, severe or persistent symptoms, or are receiving medical treatment, please consult a qualified healthcare professional and continue to follow their guidance. Do not discontinue or replace prescribed treatment without consulting them.