20% OFF *Everything

Use Code: NEIGHBOURS 
at the checkout

ends Monday 7th October midnight

The Why

Following a referendum held in the UK on 23 June 2016, Great Britain officially left the European Union on 31 January 2020. The free movement of goods and the free movement of us humans ended. This means EU nationals now have to pay taxes when buying from the UK and UK nationals from the EU. Thanks to Royal Mail offering "a taxes paid service" to small businesses like mine, I am able to pay taxes for the following countries so that you don't have to pay them.

(Germany, Austria, The Republic of Ireland, France, Luxembourg, Netherlands, Norway, Portugal, Switzerland.)

But the rest of the EU...
I am helpless.

A brick wall I am up against. It is so thick and guarded by officials and heavy bureaucracy that throwing stones, drilling holes, the best customs broker- nothing works. I tried working with a fulfilment warehouse in the EU for a while. But the problem was that I had to import hundreds of units from each product to make it work.

I am cooking weekly. This is homemade food for the skin, I said, not cosmetics. Expiry dates matter, as well as how it is stored and the temperature of the warehouse. They all matter. 

 

This is not some face oil with preservatives that you can shoot into the moon in whatever condition. Whole milk in glass vs pasteurised milk in a box. Which is healthier, I asked. I am refusing to produce pasteurised milk = cosmetics. 

 

Nothing worked. I couldn't keep up.

 

So, I had to close down the EU warehouse. Thankfully, Royal Mail started offering "a taxes paid service" to certain countries but not all of the EU.

 

After receiving many messages, especially one from a beautiful soul in Sweden last week who wrote, "I love your products so much, and I understand if it's difficult to keep stock in Europe too, but it's too expensive for me to buy with the insane Swedish taxes on top. Are you planning to have a European stock again sometime?".

 

I thought to myself, I make one sale a year, "Green Friday", for Christmas. This year I am going to change that to "Let's split the bill with our neighbours" so that I can share the taxes with them at least once a year. An opportunity for them to stock up on wholesome skincare. This sale applies to everyone, not just to our neighbours, but I am doing this for them.

 

Neighbours, Let's split the bill!

Use Code: Neighbours 
at the checkout for 20% off.

*Gua Sha Stones:

Let's not include these precious stones in a sale. I am not producing them. They come from a long way to me. I am very careful how I source them. Earth's resources and so much human power go into making these stones. Let's buy them only if we need them. Not because they are on sale.

Neighbours, let's split the bill.

Note to our Spanish neighbours: 

I am so sad to inform you that we are still unable to ship to Spain. The customs procedure is so complicated that it takes months for an order to be released from customs. Sometimes they return it back to us. We have no idea why :(.